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Free Course/Quiz Instructions and FAQs

If you are having difficulties viewing a course or taking a quiz please take the time to review instructions to better understand our course and quiz process. After reviewing instructions should you still have issues contact our support by email at education@greence.com or call 800-248-6364 Monday through Friday, 8 AM - 5 PM CST.

My state requires proof of course completion. How do I get a certificate of completion?

You can receive a certificate of completion one of three ways.
1. Once you pass a course conclusion quiz with a grade of 80% or higher, you'll find an online certificate of completion immediately on the screen that can be printed or saved for your records.
2. An email confirmation will be sent to the email address you have provided in establishing your ronblank.com account
3. The best way to retrieve your certificate of completion is through the ronblank.com website. Simply login; Beneath the login you can then click the “View Transcript” link. All courses you have passed will have a certificate of completion available to view and print directly from your transcript.

How many credits will I receive?
Generally, you will receive one (1) credit for each course successfully completed. Successful completion is a score of 80% or better on the final exam. Our courses qualify for 60 minutes of education. Generally, 60 minutes of educational activity is equivalent to 1 AIA Learning Unit (LU), 1 Professional Development Unit (PDH). or 1/10 Continuing Education Unit (CEU). A point one CEU (.1) is equal to one hour or one LU Hour. One CEU is equal to ten hours or 10 LU Hours. State definitions vary so please refer to your licensing board for specific criteria. All of our courses qualify for Health, Safety Welfare (HSW) credit.
What is your privacy policy?
We never make our database available to third parties. Your personal information is not distributed to mailing lists. Our courses are the equivalent of electronic brown bag seminars. That means you sign in to confirm attendance and we use the information to process credits. The only parties with access to your information are GreenCE, Inc. and the course sponsors. Both GCE and the course sponsors use your information to process your continuing education credits and update our provider transcripts. Sponsors receive course reports for their respective courses. These reports include your contact information (for demographic studies and verification purposes) but none of your professional information (registration numbers). If you feel your privacy has been violated, send us an email requesting removal and we will delete your record from the database.
Can I retake the same courses every year and receive continuing education credit?
Yes, you can retake the same courses every year but you will NOT receive credit. The AIA, and most US states, require you wait 3 years to receive credit for a repeat program. However, if the sponsor modifies the program (at least 25%) and we change the program number, the course is available for credit. Before you take a course, review your GCE or AIA transcript to verify the course numbers. We review courses every year with the subject matter experts to assure the material is the most current. During reviews, we often make revisions. When we revise courses, we resubmit the new course to AIA for approval and post the course with a new course number. Our best efforts to bring you accurate information do not supercede the professional responsibility to act prudently. Please read our content disclaimer for course liability restrictions.
How do I know if my state has mandatory continuing education?
One way to find out if your state has a mandatory continuing education requirement is to contact your state board. Another way is to visit the AIA website at this link and follow the information to the states you do business in.
How do you report credits to the AIA?
Everytime you complete a course, our database records your course completion and forwards a report with your AIA number, name and course completed to our GCE Office Manager. In most cases our Office Manager processes your credit the next business day through the AIA course reporting process. If you suspect an error please review your transcript first, all so check for multiple accounts. If you still suspect there is an error contact us at 800-648-6364. If you suspect an AIA reporting error contact the AIA transcript office (800) 605-8229. You can also check your AIA transcript online.
Will you report my state credits?
No, we do not report your LU credits for your states with MCE. We only process credits through the AIA. After successfully completing a course you can view and print your certificate of completion.
I received an affidavit for one course but not the another I took. Am I going to receive credit for both?
Yes, you will receive credit. For new courses or courses we randomly audit, we email affidavits asking you to verify the relative time spent in a course. We audit courses to confirm the time spent so we can award appropriate credit. If the average time to complete a course is more than 1 hour, we can offer more credit for the course. Likewise, if the average time is less than 1 hour, we have to add content.
How can you offer courses for FREE? What's the catch?
Our courses are free for design professionals because our sponsors fund the effort. Our sponsors use the online course to supplement their face-to-face seminars.
Should I self report my credits?
Not if you're an AIA member, we will process your credits for you. All AIA/CES providers are REQUIRED to process credits for their students. If you encounter a provider who expects you to self-report, please notify the AIA.
Yes. If you're NOT an AIA member, you need to self-report your credits. You may re-print any of your certificates online by selecting View Transcript link in the MY ACCOUNT column.
Are the online courses available in other delivery methods?
Some courses are also available as Lunch & Learn courses provided by InfoSpec, Inc. If you would like to receive a Face-to-Face presentation from one of our sponsors or providers, contact us (give us your name, firm name, and preferred contact method...email, phone, etc.) and we'll have a representative contact you to schedule a program. We also offer our CE Academy seminars provided by CE Academy, Inc. which works with over 50 AIA components nationwide each year. If you wish to find out when we will be in your area please email events@ceacademyinc.com.
What classification of learning activity are the online courses?
Presently, all of our courses are passive activities that meet the self-directed study requirement for the individual state boards. Although AIA sets no limits on the number of self-directed study programs, most states limit the amount of self-directed coursework for credit. As technology evolves, so too will our interaction as well as our course activity.
What do I do if I get User Get failed Error?
If you get a User Get Failed Error message after submitting the Quiz it's because of a login error. Try logging out, clearing your cache or temporary files in your browser and logging back in. It is always a good idea to logout of www.GreenCE.com right before you leave to clear your cookies. The same as logging out of your bank when finished banking. This clears your login information from your browser so you have less problems on other websites using cookies and logins.
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